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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quynh Nga

April 16, 2024

5  out of  5 rating by Quynh Nga
"I highly recommend Steve Pierce and his staff! Alinda has always been so amazing. She is always there when I need help the most. Alinda was very professional and helpful, thank you for everything."
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March 27, 2024

1  out of  5 rating by LR
"The absolute worst people to deal with. They never know what they are doing. If you use them, your bill will be a completely different price each month and they just charge whatever they want to for that time period."
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Dixie Eckles

March 12, 2024

5  out of  5 rating by Dixie Eckles
"Jordan at Steve Pierce is Awesome. Questions or concerns give her a call. Look no further on insurance, call Steve Pierce State Farm is the Best! ."
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nathan fulmer

March 6, 2024

5  out of  5 rating by nathan fulmer
"The whole staff is amazing at Steve Pierce State Farm. Alisha and Sam have both helped me with changing vehicles and houses and the rates and coverages are unbeatable. Definitely 5 stars to those two people for all the help in saving us money and customer satisfaction."
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James Fryman

January 31, 2024

5  out of  5 rating by James Fryman
"Excellent customer service from both Sam and Steve. I was extremely grateful for how quick they moved and their attention for detail would recommend them to anyone. And I already have"
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Hollie Lovelace

January 25, 2024

5  out of  5 rating by Hollie Lovelace
"Very friendly and helpful! Jorden helped tremendously to resolve some issues I had and guided me through the process perfectly. Would highly recommend!"
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jesse sims

January 17, 2024

5  out of  5 rating by jesse sims
"This office has great service and prices I recently switched to State Farm and Jorden was so much help!"
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Jennifer Price

January 17, 2024

5  out of  5 rating by Jennifer Price
"Jordan was very nice and helpful. Answered all my questions. I would highly recommend!"
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Stev Pat6

January 17, 2024

5  out of  5 rating by Stev Pat6
"Jordan and the entire team at this office are wonderful! With EVERY situation I encountered they were right on the ball...resolving it all with a professional approach while extending sincere friendliness..lika a family member. Thank you all so much!"
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Alan Freeman

January 15, 2024

5  out of  5 rating by Alan Freeman
"The Steve Pierce and his staff in Florence Alabama are always polite, courteous, professional, and not to mention top notch at what they do."
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The Crazy Family

January 15, 2024

5  out of  5 rating by The Crazy Family
"I have been with Steve Pierce for many years and could not imagine going anywhere else"
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Legend Duke

January 12, 2024

5  out of  5 rating by Legend Duke
"I would highly recommend!, especially if your from the area. I recently swapped from Geico ( 10 year + Member ) to Steve Pierce and his team because of the hospitality and discounts. I was paying literally a $100 more for the services that I had previous held at Geico and decided to venture out to a more local solution. It turned out to be a wonderful decision not only finically but the peace of mind is priceless. I now have a local agency that is not only fighting for me and my insurance need but supporting the community and state I live in. The team he has assembled is very knowledgeable and friendly; they not only work with you but want to work with you. I enjoyed meeting all the staff and the conversation about swapping my insurance felt more like a chat between old friends than your typical boring policy swapping decision. Their office is very cozy feeling and as soon as you walk in, you kinda feel at home, it sounds cliche but it should when you do your job right and to the level that this staff has. Thank you Steve and Jorden, and the entire Staff, it’s wild I enjoyed swapping insurances but I really did appreciate the determination and professionalism."
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Dixie Eckles

January 11, 2024

5  out of  5 rating by Dixie Eckles
"If you are in the market for new insurance, or a change of insurance. Steve Pierce Insurance is the place to be. Steve Pierce Insurance staff puts you at, no hassle. YOU, can thank me later."
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Karen Foxx

January 11, 2024

5  out of  5 rating by Karen Foxx
"Everyone in this office always make you feel welcome and very helpful."
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Patty Beavers

January 11, 2024

5  out of  5 rating by Patty Beavers
"I have used Steve & his staff for all my personal insurance needs & also for some of my business needs since I moved to AL from a TN State Farm agency over 13 years ago. Everyone there is very knowledgeable, competent, prompt & friendly. I highly recommend them for their excellent customer service & reputation in the community."
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Cynthia Glasscock

January 11, 2024

5  out of  5 rating by Cynthia Glasscock
"Friendly and helpful staff! Nice rates :)"
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Todd Starbuck

January 11, 2024

5  out of  5 rating by Todd Starbuck
"I wholeheartedly recommend Steve Pierce and his highly professional team for any insurance need. He has been my agent for over 20 years and I have had nothing but friendly, supportive and professional help on my claims. He and his team represent State Farm very well."
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Eddy Garner

January 11, 2024

5  out of  5 rating by Eddy Garner
"Steve Pierce and his entire staff are always very helpful with any of my insurance issues. They are fast and prompt and always very courteous. A great agency."
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Carolyn Zombro

January 10, 2024

5  out of  5 rating by Carolyn Zombro
"Wonderful State Farm Agent, would highly recommend him and his great employees"
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Lenny LeBlanc

January 10, 2024

5  out of  5 rating by Lenny LeBlanc
"Steve Pierce and his staff have great customer service. They actually call you back and give you all the information you request for insurance needs. Best ever!"
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Jay Hillis

January 10, 2024

5  out of  5 rating by Jay Hillis
"Excellent experience of buying insurance - office staff very professional and courteous."
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Thomas Wooden

January 10, 2024

4  out of  5 rating by Thomas Wooden
"I was given good rates for all of my vehicles, camper and atv. Would recommend to everyone."
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johnny appleseed

January 9, 2024

5  out of  5 rating by johnny appleseed
"Sam was likeable and nice to do business with. I hope the money she saved us can be put away."
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William Lenz

January 9, 2024

5  out of  5 rating by William Lenz
"Amazing people. Treat you like family. Always asking if there is anything else to any questions you may have."
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January 9, 2024

5  out of  5 rating by Tim
"Just had an account issue from my bank but Jacey was fantastic in getting it fixed."