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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Joiner

September 5, 2024

5  out of  5
rating by Becky Joiner
"Jorden was great to work with and made the whole transition of changing our auto insurance over to State Farm easy. We couldn’t be more pleased."
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Ghostninja 40

August 30, 2024

5  out of  5
rating by Ghostninja 40
"Quick and great service and will help you with anything you need. Samantha is amazing... she helped me with a quick life insurance policy and informed me that there was different policies and we picked one out and she had it in place early that next morning."
We responded:
"I really appreciate the kind words about Sam. You are correct she is very knowledgeable about life insurance "
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Valerie Wright

August 30, 2024

5  out of  5
rating by Valerie Wright
"It couldn’t have been easier to change my home and auto carrier and the price was great too! I needed to do it for several years but just kept putting it off! I was pleasantly surprised at how easy it was! Everyone I dealt with was super nice and responsive. If you need new insurance, don’t hesitate to call or go online."
We responded:
"Thank you, Valerie, for the 5* review and kind words about our staff. We are pleased to be serving you. Thanks again!"
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Passion Lucas

August 30, 2024

5  out of  5
rating by Passion Lucas
"Jorden is the absolute best!! My wife loves her and decided that i needed to have my car insured with State Farm because of how easy going Jorden is. She helped me get signed up for not only my car insurance but also a life insurance policy! She explained everything to me and never hesitates to answer my call or questions! This is seriously one of the best experiences I've had dealing with an insurance company. Jorden is forever my girl, a true girls girl who makes sure you're on top of your insurance needs!"
We responded:
"Thank you so much for the 5* review, Passion. We are so thankful you have been provided with such great service. I will pass along the kind words to Jorden. Thanks again for your continued business and support!"
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Ashley Rhodes

August 26, 2024

1  out of  5
rating by Ashley Rhodes
"I have not had a good experience at all. Basically no help at all."
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Clarissa Armstead

June 28, 2024

5  out of  5
rating by Clarissa Armstead
"I have dealt with this office for about a year . Samantha Cole has taken care of me more that i can say . I have put all my cars and my home with her because i know that she has my best interest at heart..."
We responded:
"Thank you so much for the 5* review, Clarissa! We appreciate what Sam does for the office and I am so glad to hear you have been taken care of many times. I will pass along the kind words to her. "
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Jacob Gautney

June 26, 2024

5  out of  5
rating by Jacob Gautney
"Samantha was great. Down to earth, and willing to go above and beyond to make sure I was getting the best deal I could get, considering my Wife and I have two teenagers driving and one with a wreck in the system. I just swapped from Alfa, been there for 16 years, and even with Alfa giving discounts for being there that long, she was able to beat their price by more than $100 a month. My wife and I are very thankful for her willingness to work with us and do all she could. Thank you!! Very Highly recommended. Great customer service. Great pricing. Overall, out of everyone and every insurance I’ve gotten quotes from, she was the best by far!"
We responded:
"Thank you Jacob for the 5* review. I am so glad to hear that Samantha got you taken care of, and I will surely pass along the message to her. Thanks again for your business and support!"
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Stacey Fox

June 26, 2024

5  out of  5
rating by Stacey Fox
"They are so wonderful! Jacey is just the best, she answers all the questions I have, and is overall a wonderful human being! Lovely staff and very friendly!"
We responded:
"Thank you Stacey! Jacey is a good one! I will pass along the kind words to her. "
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Sarah Beth Hester

June 12, 2024

5  out of  5
rating by Sarah Beth Hester
"Always a pleasure doing business! They always make the process quick and easy."
We responded:
"Thank you, Sarah! We are so glad to hear this. We appreciate your business!"
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Anna Kate Jones

June 4, 2024

5  out of  5
rating by Anna Kate Jones
"I had a great experience with Sam! She was very kind and friendly and took the time to explain everything to me. I would recommend her to anyone!"
We responded:
"Thank you, Anna for the 5* review! We appreciate your business! Will pass along the kind words to Sam. "
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Cailon Kerr

June 3, 2024

5  out of  5
rating by Cailon Kerr
"This office is very helpful in getting your policy how you want it and very reachable. Samantha was a huge help when bundling my policy!"
We responded:
"Thank you, Cailon. We appreciate your business! We are so glad you are pleased with your service!"
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Tellie Hellums

May 25, 2024

5  out of  5
rating by Tellie Hellums
"Sam does a great job!"
We responded:
"Thank you, Tellie, for the 5* review! We greatly appreciate it and the kind words for Sam. "
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Robert Bowan

May 22, 2024

5  out of  5
rating by Robert Bowan
"Samantha handled our insurance needs quickly and efficiently. Her friendliness and professionalism will bring us back for future insurance needs."
We responded:
"Thanks for the review, Robert! We will pass the kind words along to Sam. "
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Tristan Brown

May 22, 2024

5  out of  5
rating by Tristan Brown
"Great experience, Sam was very helpful. Highly recommend!"
We responded:
"Thanks Tristan! We appreciate your business! Sam is a great asset to our team here."
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Jonathan Duncan

May 17, 2024

5  out of  5
rating by Jonathan Duncan
"Always professional and helpful. Sam in particular, exceeded my expectations by saving me money on new home owner coverage. I now have all my autos, home and umbrella with State Farm. I will only let Sam handle my coverages. I have never had an issue with this agency. They truly are customer service oriented. Thanks!!"
We responded:
"Thank you so much for the review! We strive for the best customer service we can give! We appreciate you!"
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Logan Trousdale

May 17, 2024

5  out of  5
rating by Logan Trousdale
"Been with steve pierce for years would recommend them to anyone who asks"
We responded:
"Thank you so much for the 5* review, Logan! We appreciate your business!"
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Tamela Parker

May 15, 2024

5  out of  5
rating by Tamela Parker
"Wonderful people! Jordan has truly gone the extra mile to answer any questions that I have had. Give her a call today!"
We responded:
"Thank you so much Tamela for the kind words. I will pass along to her! It is a pleasure doing business with you. "
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Dustin George

May 14, 2024

5  out of  5
rating by Dustin George
"Well I just swapped over today. I work in Huntsville and was scared it was going to be a huge headache. I couldn't have been more wrong. Sam helped me and was great. She was able to get me better coverage than my existing coverage for cheaper with 0 deductible. While working, we were able to do a lot of it through text and everything I needed, I was able to DocuSign. Very great experience. I highly recommend."
We responded:
"Thank you, Dustin, for the review. We are glad to know that you were able to join the State Farm family with ease! I will pass the kind words along to Sam. "
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Mercedes Alford

May 13, 2024

5  out of  5
rating by Mercedes Alford
"Been using this agency for years! Love them for car and home owners insurance!"
We responded:
"Thank you so much for the kind words about our office. We truly appreciate your continued business. "
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Cheryl Brown

May 8, 2024

5  out of  5
rating by Cheryl Brown
"The agent was very courteous and knowledgeable."
We responded:
"Thank you for the kind words, Cheryl!"
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Tracy Roberson

May 8, 2024

5  out of  5
rating by Tracy Roberson
"Jordan was very pleased to work with, and has a great personality! Answered all my questions!"
We responded:
"Thanks for the review, Tracy! We are so glad Jorden can keep you taken care of. "
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Sandra Betterton

May 7, 2024

5  out of  5
rating by Sandra Betterton
"Everybody I’ve ever dealt with at this agency has been helpful and friendly. They answer even my dumbest questions! They always try to give me the best price possible on new policies."
We responded:
"Thank you, Sandra! We appreciate your continued support. It is always a pleasure doing business with you. "
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Alex Argueta

May 7, 2024

5  out of  5
rating by Alex Argueta
"Service was great and they were very helpful with explaining everything that i signing on for with detail."
We responded:
"Alex, thanks for the review! We truly appreciate your business. "
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ReAnna Gargis

May 7, 2024

5  out of  5
rating by ReAnna Gargis
"Sam was AMAZING!! Over the years with my other insurance company I have had so many questions about different things and Sam answered them without hesitation nor did she make me feel like I was being a burden or taking up too much of her time. I wish everywhere had their own "Sam". I am so glad that I parted ways with my previous company and that I chose Steve Pierce State Farm."
We responded:
"Thank you so much, ReAnna. Sam is one of a kind and we are so thankful for her. We are thrilled to have you join us and look forward to doing business with you."
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Jackie Montgomery

May 7, 2024

5  out of  5
rating by Jackie Montgomery
"Samantha Cole is great. I have made a lot of changes to my account lately and she helped in everyway she could. She is professional and has a great personality. I would recommend her to anyone . Just call Samantha Cole with Steve Pierce they are great to work with."
We responded:
"Thank you so much for the review! I will pass along the kind words to Sam. "